Frequently asked questions

Pick a single coloring page (€0.99) or a story book of 15 coloring pages plus a story (€5), pay securely online, and download your files straight away. All that’s left is to print at home and grab the crayons!

Ready-to-print PDF files in A4 format: one file per coloring page, or a single file for a story book (15 coloring pages plus a story). Nothing is sent by post. If your printer uses US Letter paper, simply choose the “Fit to page” option when printing.

A basic black and white printer is all you need. For the nicest results, especially with markers or paint, use slightly thicker paper (for example 120 to 160 gsm, if your printer accepts it); regular paper works perfectly well with colored pencils.

Right after payment, you can download them from the confirmation page. You also receive an email with your download links (and the files attached if they’re not too large). After that, they’re always waiting for you in your library, where you can download them again (within the per-file download limit, which we can raise on request).

First, check your spam or junk folder (or the Promotions tab), and make sure there was no typo in the email address you entered. Your coloring pages are also waiting in your library. If you can’t log in or the problem continues, write to us with the email address used for the order and we’ll send your files again.

No, you don’t need to create an account before buying: one is created automatically with the email address used for your order, and you receive a link to choose your password. You will, however, need an account to join the Club and to download the free coloring pages. Everything is in your account.

For €0.50, let us surprise you! After payment, the website picks at random a coloring page from the catalogue that you don’t own yet, and reveals it on the confirmation page and in your email. Like all our coloring pages, it can’t be exchanged, but if you run into a technical problem, contact us.

With Le Club My Color’s, for €9.99 a month, you get 3 credits every month: 1 credit = 1 coloring book of your choice from the catalogue. The books you choose are yours to keep, even if you stop your subscription, which renews automatically every month until you cancel. Discover the Club

They roll over from month to month as long as your subscription is active, so you can save them up and pick your books from the catalogue whenever you like. Just remember that unused credits are lost when your subscription ends, so make the most of them before then!

Whenever you like, in a few clicks from your account: go to Cancel my subscription, or email us at colorshopworld@gmail.com. There’s no fee, and cancellation takes effect at the end of the current month, which has already been paid and is not refunded. Your books stay in your library, but unused credits are lost.

You pay on the secure checkout page of our payment provider Stripe, by card, Apple Pay, Google Pay or another method offered on that page. Your card details are handled directly by Stripe: we never see them and don’t store them.

Yes! You can print our coloring pages for your family, and also for the group of children you look after in your class or childcare setting (nursery, holiday club, childminder, etc.). However, you may not resell the files, share them online or on social media, pass them on to others or use them commercially: all the details are in our terms of sale.

Because our coloring pages are files you can access straight away, you waive your right of withdrawal when you order, by ticking the box provided for this purpose (article L221-28 13° of the French Consumer Code), so an order can’t be cancelled or refunded. However, if a file is technically defective (unreadable, incomplete, wrong file), contact us: we will replace it, and you are covered by the legal guarantee of conformity.

To protect our creative work, each PDF is personalised when you download it: your name (or email address) and your order number appear discreetly in the footer. The number of downloads per file is limited, and the links sent by email are signed and expire after a few days. Your files are always available in your library. If you reach the limit, contact us.

It is a book of 15 coloring pages with a story to read aloud: your child colors each scene as the tale unfolds. It downloads as a single PDF file (€5).

The chat is run by an artificial intelligence that answers questions about the shop; it has no access to any order or account. Conversations are kept for 12 months at most to improve the service: please do not enter personal data. For a question about an order, write to us. See our privacy policy.

Yes! Our PDF files open in drawing apps that accept PDF files, so your child can color right on the screen, with a finger or a stylus. And you can still print a paper copy too.

Our coloring pages are made for children, from the moment they can hold a crayon. Check the preview before you buy: little ones will prefer drawings with big, simple shapes, while older children will enjoy more detail.

Yes! Some coloring pages are free: find them on our free coloring pages page. To download them, you just need an account, which is free too.

Write to us using our contact form or by email at colorshopworld@gmail.com, and we’ll get back to you as soon as possible. If your question is about an order, please include the email address you used to buy.